Privacy Policy

Last updated: October 30, 2025

This Privacy Policy explains how Fresh Start America (“FSA,” “we,” “our,” or “us”) collects, uses, and protects your information when you use this website (the “Site”), our services, or any forms associated with our platform.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email Address

  • Phone Number

  • Mailing address ( if provided)

  • Any information you voluntarily enter into forms on the Site

B. Technical Information

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Referring URLs

  • Time spent on the Site

C. Additional Information You Provide

  • Responses to surveys, assessments, or applications

  • Information submitted when creating an account or booking a service

  • Communications through email, chat, or customer support

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Process signups, applications, or service requests

  • Send important updates, resources, or newsletters (if you opt in)

  • Enhance user experience and site functionality

  • Maintain the security and performance of our Site

We do not use your information for any purposes unrelated to the functioning of FSA unless legally required.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze how users interact with the Site

  • Personalize your browsing experience

You may disable cookies through your browser settings, though certain features of the Site may not function properly.

4. Data Sharing

We do not sell or rent your personal information.

We may share information only with:

  • Trusted third-party service providers that help us operate the Site, manage support, or deliver email communications

  • Payment processors, scheduling tools, or CRM systems necessary to deliver our services

  • Legal authorities if required by law or to comply with regulatory obligations

All third parties are required to protect your information and may not use it for any other purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You may request:

  • Access to the personal data we hold about you

  • Correction of your personal information

  • Deletion of your information

  • To opt out of marketing communications

To exercise these rights, contact us at:

📧 [email protected]

We will process requests in accordance with applicable laws.

7. Children’s Privacy

This Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided information to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Site after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected]